We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
For Our New Customers – About the MOC Process:
Over 60% of our recent orders have come from first-time buyers. If this is your first purchase, please know that our products are not standard sets but MOCs (My Own Creations). These are original, designer-made building block models, authorized by the creators, and include a detailed manual along with all the necessary parts.
Here’s how we handle your order:
Parts Sorting – We carefully collect and sort every required piece for your model.
Quality Check – Each part is inspected to ensure accuracy and quality.
Fast Shipping – Once approved, your order is quickly dispatched.
If you have any questions or concerns during the process, please reach out to us directly before opening a dispute. We are confident we can solve issues quickly and effectively.
Additionally, Letbricks offers custom MOC services. If you have a parts list or a design idea, feel free to contact us for a personalized creation.
Processing time and shipping time:
The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it; Please refer to the image below.
Note: Since all parts of our products are sorted manually, the processing time of the product is related to the number of parts. Please refer to the product details page for the specific processing time.
Shipping time = the time between when your order has been shipped and delivered to you;
NOTE:
Tax fee: No tax fee whole store
Business days: Monday~Friday ( excluded holidays and weekends ), (GMT-5)The Eastern Time Zone of USA.
Shipping area: the worldwide
Any other question, please contact us at letbricks@service.com.